A guide for COVID-19 Preparedness for Staff and Guests
It is with the highest possible level of excitement and caution that we prepare to open for the 2020 season. After months of canceling programs and events, we are thrilled to finally be planning! We know that this has been a trying time for everyone.
Social distancing, staying home and dealing with the unknown has surely had an impact on all of our lives. The truth is that what we normally do at Club Getaway is the opposite in social distancing. We thrive on making real-life social connections. That being said, we have worked for months to create a safe playbook in preparation for the day we could hopefully open. That day is here! We have worked with top professionals in the areas of health and safety, lodging, adventure and camping to create our guidelines. Our plan includes diagnostic testing, additional activity equipment, PPEs, cleaning supplies, sanitizing equipment, medical supplies and signage in order to implement this plan. We have hired top notch trainers to prepare our staff. We have thought about what we would be looking for to feel safe if our children were the guests. We are ready, but we can’t do it alone! We need every single staff member and guest to actively be part of this plan in order for it to work. Please read through carefully, make sure friends who you are traveling with are onboard, discuss the importance with your children, ask us questions and give feedback, and let’s get ready for an adventure!
I proudly present The Club Getaway Safe Playbook!
Stay safe, stay healthy and see you at camp,
*** Please note that all safety measures are subject to change based on guidance from the state and local board of health, American Camping Association, Connecticut Lodging Association, and Alliance Challenge Course Organization. While we recognize that all risk cannot be completely eliminated, we believe that these protocols are of the highest standard and will work to greatly minimize potential risk.
COVID – 19 Health and Safety Information for Club Getaway
In response to the COVID-19 pandemic, Club Getaway has implemented new protocols to protect the health and safety of our guest and staff members. These actions have been developed with guidance from the state and local board of health, American Camping Association, Connecticut Lodging Association, Alliance Challenge Course Organization and a private medical advisory firm. Based on all of this input we have developed The Club Getaway Safe Playbook.
These guidelines are intended for all Club Getaway directors, crew, and guests. Opening Club Getaway requires all of us to move forward by practicing social distancing and incorporating habits listed in this Safe Playbook. This plan will focus on personal hygiene, cleaning, and disinfecting of common areas and guest spaces such as cabins, dining, activities, and restrooms.
We have found that a model policy for COVID-19 safe workplace for directors and crew includes the following elements.
- Initial diagnostic testing of each guest and employee for COVID -19
- Daily employee temperature checks, health screening, and monitoring
- Workplace distancing and hygiene protocols
- Mandatory use of masks and other necessary PPE by all staff
- Signage regarding COVID-19 from State, CDC, and WHO
- Thorough and frequent cleaning of workplaces, restrooms, common areas, and vehicles
- Hydrogen peroxide mix will be used for cleaning, as recommended by the CDC
- An adequate and continuous stockpile of necessary PPE and sanitizing supplies
We have found that a model policy for COVID-19 Safe Space for guests includes the following elements.
- Initial Diagnostic Testing upon arrival
- Health screening and questionnaire on arrival
- Social distancing and hygiene protocols in place
- Mandatory use of face masks when social distancing cannot be implemented, guests are asked to bring a face mask from home
- Reduced capacity to 50% and groups of no more than 10 people
- Overnight stays will have private cabins, each party or individual will be allocated a cabin with private bathroom - no strangers will be grouped together
- Signage regarding COVID-19 from State, CDC, and WHO
- Thorough and frequent cleaning of shared spaces, activity areas, and equipment to protect each guest
- Hydrogen peroxide mix will be used for cleaning, asrecommended by the CDC.
- 200 hand sanitizing stations around camp containing at least 70% alcohol-based sanitizer.
- All dining will be outside or inside the tent with adequate ventilation and spacing
These protocols have been reviewed and approved by the Torrington Area Health Authority. Together, and with your support, we can make Club Getaway a safe workplace and a safe place for all of our guests.
TESTING & TEMPERATURE CHECKS
Upon arrival all guests and crew will be administered a Quidel Sofia Covid Rapid Nasal Swab Test. This is a rapid diagnosis test, that will have a result within 15 minutes. Guests will be asked to remain in the car until the test results are confirmed. Upon a negative result, guests will be allowed to enter the property. If there is a positive result, guests will be informed and no one in the car will be permitted onto the property. Additionally, all staff and guests will have their temperatures taken upon arrival. Anyone with a temperature above 100 will not be permitted onto the property. We will follow the State and Health Department guidelines as to when the guest can return at a future date.
HEALTH SCREENING (See Appendage A)
A waiver and questionnaire will be filled out by each crew member and guest on arrival; this will include but not be limited to the following questions:
- Have you had a positive COVID test? (This will be administered on site)
- Have you recently had a fever above 100 degrees Fahrenheit?
- Have you recently had a cough?
- Have you recently had a nausea/diarrhea reduced smell or taste?
- Have you recently had a fatigue?
- Have you recently had a aching body/muscle pain?
- In the past 2 weeks have your been exposed to anyone who has Covid-19?
Club Getaway will adhere to state and CDC guidelines when it comes to social distancing. The state and CDC guideline is defined as being no less than a 6ft distance from other people. We will have socially distant parking, orientation, dining, and activities. Activities will be in groups of 10 people or less, and a 6ft distance will be maintained as much as is possible. When a 6 ft distance cannot be maintained, a face mask will be mandatory.
FACE MASKS AND PPE
Face masks/screens/gloves will be used by all Club Getaway directors and crew when interacting with guests closer than six feet for an extended period, i.e., more than 15 minutes. The kitchen and cleaning crews will always have to wear a mask and gloves while working. Guests are expected to wear appropriate face coverings when social distancing regulations cannot be kept. All guests are expected to bring masks and gloves with them to Club Getaway. If guests do not bring masks and gloves, Club Getaway will insist you purchase items from our store on site.
CAPACITY & GROUP SIZES
Club Getaway will be opening until further notice at maximum of 50% capacity we will have small groups of no more than ten people. When housing guests, we will have a free cabin in between each cabin group .
Are you staying overnight? Family/friend groups and individuals will each have private cabins with bathrooms; due to COVID-19, we will not be organizing cabin-mate shares.
Posters and signage from the state department, CDC, and WHO will be placed around camp, reminding directors, crew and guests about social distancing, handwashing, face-coverings, cough etiquette, and general reminders about stopping the spread of the disease.
Disinfecting and sanitation of Club Getaway is paramount to our success this summer. We will have hourly cleaning for certain high-touch or high-traffic areas, such as door knobs, railings, public bathrooms, activity areas & equipment. We will be using a hydrogen peroxide mix, which is recommended to us from the CDC. We will disinfect and sanitize the entire property each night; this will include buildings, floors, vehicles, bathrooms, changing facilities, and all activities and equipment used that day.
HAND SANITIZING STATIONS
Club Getaway will have over 200 hand sanitizer stations strategically placed around the camp property. These units will include a 70 % Alcohol-based sanitizer solution and will be checked by crew on an hourly basis and refilled and sanitized routinely.
ACTIVITY AREAS AND EQUIPMENT
All activity areas and equipment are sanitized twice daily; for example, if you are here for the ropes/adventure course, you will be handed a sanitized and clean harness and helmet, this equipment will be yours for the rest of the day. We will then clean and sanitize the equipment overnight for the next day. Any sports equipment such as archery equipment, basketballs, tennis racquets and soccer balls used by a guest will be sanitized by staff before each use.
We will have dining areas outside and under the tent with picnic tables staggered 6ft apart to keep to social distancing guidelines. There will be adequate ventilation inside the tent, and we will have the filters from the ventilation units disinfected and sanitized twice daily.